If you want advice about the loan application otherwise possess concerns about an alternative or established personal bank loan, you could potentially contact Santander Bank in just one of a couple indicates. You can choose to drop on a region part, if there is you to definitely close. But not, Santander Lender functions twelve claims and D.C., but has only local branches and ATMs when you look at the nine of those.

You may also get in touch with Santander by the cellular telephone in the 877-768-2265. Customer service representatives come Monday as a consequence of Weekend, 8:00 an effective.yards. to 8:00 p.meters. Ainsi que.

Customer satisfaction

When it comes to client satisfaction, Santander Financial gets less than popular analysis, for the place currently carrying a 1.5 from 5 celebs (Bad) rating on Trustpilot.

Several people has actually complained concerning sluggish responsiveness out of customer service agents. Having said that, the bank works around the globe, and some of your own evaluations are from people far away, which may maybe not echo new skills ones found in the U.S.

Membership Management

Santander Financial people is would the unsecured loans or any other account through the bank’s on the web site or cellular app. One another allow it to be users to access the current equilibrium web sites, install automated repayments, build an extra payment, otherwise discover a community department.

One another Santander Lender and you will SoFi offer personal loans with lowest minimums, competitive interest levels, and you can smoother on the internet app process. But not, there are a few significant differences between those two organizations:

• SoFi has the benefit of signature loans around $a hundred,100, whenever you are Santander maxes out in the $50,000.
• Santander items are limited so you can customers within the several says they suits, otherwise Arizona, D.C. SoFi also offers its products in order to users in every 50 states.
• Santander elizabeth time, while SoFi consumers would need to hold off a few days in order to located money.
• APRs by way of SoFi start at just cuatro.99%. That have Santander Financial, the lowest price you’ll receive is 6.99% Annual percentage rate.

Even if Santander Financial has the benefit of signature loans that have aggressive terminology and resource timelines, SoFi is best option if you want a more impressive loan or live beyond Santander’s limited provider city. not, Santander has resource as quickly as the same day, when you you would like currency punctual, that it lender will be value a look.

Santander Financial possess a somewhat minimal provider city, just offering banking products and services – eg signature loans – so you can customers regarding the northeastern U.S. and you will Fl. But not, Santander’s brief investment out of signature loans (whenever the exact same big date) of ranging from $5,one hundred thousand and you may $50,100000 can make it lender a competitive choice when you’re with its service urban area.

Santander has the benefit of APRs as little as six.99%, and you may candidates may pre-recognized on the internet just moments without having any affect its borrowing from the bank rating. In terms of customer care ratings, but not, Santander performs substandard. Even though you could potentially arrived at customer care representatives through phone 7 weeks weekly, brick-and-mortar twigs are merely situated in nine of the 12 states that Santander functions. If you want to apply for finance otherwise manage your membership truly, it most restricting.

However, Santander personal loans include no yearly charges, origination fees, or prepayment charges. If you are searching getting a quick financing and tend to be safe implementing on the web, that it bank could very well be a powerful possibilities-if you live-in among their serviceable says.

Methods

Investopedia try serious about bringing users with unbiased, total analysis regarding consumer loan lenders. So you can rates business, i gathered more than twenty five investigation facts around the over fifty loan providers, as well as interest rates, costs, loan wide variety, and you will fees terms so the evaluations let users build informed behavior because of their credit need.

Currently, signature loans are only offered to customers when you look at the Santander’s footprint, with Connecticut, Delaware, Fl, Massachusetts, Maine, pshire, New jersey, Nyc, Pennsylvania, Rhode Area, North carolina, and you may Washington, DC.