Our customer experience team is based in eight offices around the globe, meaning we can provide support 24/7. So if you’re raising a case late one evening from Australia, don’t be surprised to hear a British accent on the phone – they’re answering your query during UK office hours. Simply click the “Contact Xero support” link at the bottom of any help article to raise a case, and one of our customer support team members will get back to you.
- Most of our customer experience specialists have a degree-level accounting background so you can be assured that they have the technical knowledge to help with your case.
- Our onboarding specialists can help get you set up on Xero and answer any questions specific to you and your business.
- If you’re considering switching to Thriday, their customer support team is readily available to assist you in making the transition.
- They’ll use the funding to upgrade key modelling software, purchase a new 3D printer, and research new 3D scanning technology.
Trailblazing with technology
However, what do you do when you encounter a problem or need assistance with Xero? In this post, we’ll explore the various ways you can contact Xero and its competitor MYOB, as well as introduce you to a new wave of accounting software – Thriday. These support articles are updated and optimised every day by our team of professional writers, and we add new articles for new product features or ‘trending’ issues. So if you think you’ve read one before, take another look because it may have changed.
Navigating cloud adoption: A conversation with Xero ambassador Scope Solutions
The Bowling Club (New Zealand) is a community eatery offering $4 meals—or free for anyone in need and this year’s global winner in the ‘Strengthening community connection’ category. Originally a food truck, it now serves an average of 900 meals per night with a team of 23 staff members. The funding will go towards a new blast chiller and storage to help meet growing community needs. You told us how important it was to know when to expect a response from our customer experience team, so we provide a real-time estimate of when we’ll be able to get back to you. Many of our customers often go looking for a phone number to call to get support. While we don’t have an inbound support phone number, we do call customers when it helps.
Xero Beautiful Business Fund now open for entries
While each software has unique features and benefits, the availability and quality of customer support are crucial factors to consider when choosing. Just let us know the preferred time to call and which country you’re in. But if you come across a customer support phone number on the web that claims to be the official Xero support number, it’s a scam, and they may try to charge you for help if you call it. Xero doesn’t have a support phone number and doesn’t charge customers for support.
Introducing Xero Mentor Match, a mentoring program for accounting and bookkeeping partners
With Thriday, you can focus on growing your business while leaving accounting to the experts. Thriday is a cloud-based accounting software designed to simplify bookkeeping for small business owners. It’s a great alternative to Xero and MYOB, with features that make managing your finances, invoicing, and paying bills easy. In this post, we’ll show you how to contact Xero, MYOB, and Thriday’s customer support. We’ll also explore the benefits of using Thriday and why it could be the perfect accounting software for your small business.
Start saving time today
In addition, Thriday is an affordable alternative to Xero and MYOB, with flexible pricing plans that cater to businesses of all sizes. With Thriday, you can save time and money while enjoying the benefits of modern, easy-to-use accounting software. If you’re a small business owner in Australia, you’ve probably heard of Xero – a popular accounting software that helps businesses manage their finances.
If the support articles don’t have the information you need, scroll to the bottom of the article and you’ll find the option to contact Xero support. Here you can fill out a form that is sent to the customer experience team who will triage it and assign it to the next available specialist with the right skills to help you. Most of our customer experience specialists have a degree-level accounting background so you can be assured that they have the technical knowledge to help with your case. If you’ve got questions about how Xero can help your business, first, start a free trial to get a Xero login. You can then go to the support center, Xero Central, to raise a case with the support team. If you’re considering switching to Thriday, their customer support team is readily available to assist you in making the transition.
Funding will help Other Matter move production from being hand-made to automated systems. The winners represent a diverse group of organizations committed to driving meaningful change and redefining what’s possible in the field contact xero support they operate in. Our onboarding specialists can help get you set up on Xero and answer any questions specific to you and your business. In addition, My cases provides you with greater visibility, transparency and security.